St. Johns is looking for committed people to join our growing team. The following positions are available:

Please email your resume and cover letter to careers@thevalleygrove.com to apply.

POSITION: PROPERTY MANAGER

Reports to:  Regional Partner

Job Summary: The PM works with St. John Properties personnel, tenants, contractors, vendors and the general public to manage his/her property portfolio. The PM is on call at all times to respond to emergencies. The PM must be very familiar with the tenants, the buildings and know what the Landlord and tenant lease requirements are to enforce those requirements. The PM’s number one priority is to build value in the building by exercising the following duties:

Job Duties:

Tenant Retention and Satisfaction      

Make regular visits to all tenants to address any problems and build good relations with tenants at all buildings. The PM will visit all tenants at least 2 times per year; 1 time between January 1 and June 30 and one time between July 1 and December 31, as part of the tenant retention and outreach program. Visit all new tenants or existing tenants who renew, within one week of their move in date. Visit all expiring tenants 6 months prior to expiration to understand and address any open issues prior to renewal discussions.  As needed, tenant problems or complaints will be brought to the attention of the Regional Partner.

Respond to all tenant problems or complaints within one (1) hour of call and no later than three (3) hours of call or contact.  Follow up on all tenant calls to ensure prompt tenant satisfaction.

Be aware of tenant maintenance calls made to Tenant Maintenance Coordinators.

Revenue and Expenses

Work with and monitor the work of the Lease Administrators to ensure that the Lease Administrators bill tenants correctly for CAM, taxes, insurance and other services provided,  collect all rents due from tenants and enforce all lease requirements.  Work with Lease Administrators to monitor tenant payments and help with timely collection of all open balances.

Continually negotiate, bid and supervise all service contracts for the properties to ensure that we are receiving the best possible service at the most competitive market price at the highest level of quality. Follow and exercise scheduled budget expenses.

Review and approve all invoices and purchase orders. Administer prompt payment to vendors or contractors for products or services rendered. Research all problem invoices to provide an expeditious solution. Research all utility invoices and spread sheets for problems, trends and accuracy.

Physical Building

Identify, evaluate and implement capital and operating projects for the properties as they are planned. Solicit specifications and proposals for minor and major improvements based on the budget schedule. Recommend and implement improvements to increase value by reducing expenses and or increasing income.

Perform semi-annual building evaluations for each building and work with the Regional Partner to review problems and opportunities and to improve the property’s value. Each building evaluation will be set on a schedule for completion and periodic review.

Conduct housekeeping, safety, security and night inspections on a monthly basis to ensure the properties and buildings are well lit, clean, and safe for the tenants and general public. As needed fill out incident reports and insurance claim reports to be filed with the Firm Administrator and submitted to the insurance adjuster.

Inspect all vacant spaces on a weekly basis.  Spaces must be clean and present an excellent first impression to prospective tenants.

Leasing

Within 48 hours of the tenant vacating, inspect all vacant spaces, fill out a vacancy report and commence preparation of space(s) for leasing.

Personnel

Work harmoniously with Lease Administrators and Tenant Maintenance Coordinators to be aware of all maintenance, financial and tenant issues.

Administrative

Send out correspondence as needed to confirm and follow up on actions as well as memos to tenants in various buildings to communicate information on a regular basis.

Meet biweekly with Lease Administrators to review AR aging reports.

Prepare and submit annual expense budgets each Fall by calling all service contractors and soliciting prices by October 31, of each year for the coming year. Additionally, the PM will solicit 3 bids from all service contractors that have indicated they will increase their rate for the next year.

Financial

Review and fully understand each property’s expenditures each month and operate each property within the budget. Discuss budget variances with the Regional Partner on a quarterly basis.

Roles and Responsibilities:

The Property Manager is responsible for overseeing all operations of their portfolioThis role requires the ability to work with all employees within St. John Properties.

Job Qualifications:

  • 5+ years’ experience in commercial real estate management preferred
  • BA/BS degree required
  • Proficiency in Microsoft Office Suite including Outlook, Word, Excel
  • Experience in MRI preferred
  • Must possess strong verbal and written communication skills
  • Excellent organizational skills and continual attention to detail
  • Demonstrate ability to work independently as well as in a team environment
  • Ability to handle confidential information appropriately
  • Ability to establish priorities and meet deadlines
  • Regular attendance is an essential function of the job.

This job description is not intended to be all inclusive and is subject to change periodically.


POSITION: BUILDING ENGINEER

Reports to: Property Manager

Job Summary: The Building Engineer manages all aspects of the operation of the building(s) and serves as the primary point of contact & face of St. John Properties with all tenants of the building(s).

Job Duties:

  • Address all tenant concerns, issues & complaints in a professional & timely manner
  • Maintain a cordial business relationship with all tenants in building(s)
  • Make sure all building systems are working properly.
  • Police grounds and interior  common areas daily
  • Supervise and coordinate all contractor work within the building
  • Cooperate with and help TI personnel
  • Manage access control system
  • Control and operate building HVAC system
  • Coodinate any elevator maintenance and repairs needed
  • Perform minor maintenance and repair tasks,  i.e. change light bulbs

Roles and Responsibilities: The Building Engineer is responsible for overseeing the daily operations of their building(s).  This role is also responsible for keeping good tenant relations.  The Building Engineer works closely with the Regional Partner, Property Managers and Leasing Agents.

Job Qualifications:

  • Associates Degree or Higher
  • HVAC certification preferred
  • Ability to perform work in a safe manner
  • Knowledge of routine building maintenance and repair techniques
  • Ability to read and perform arithmetic computations
  • Ability to read site plans, schematic drawings, and building plans.
  • Ability to use hand tools
  • Ability to use power tools
  • Must be able to work in all types of weather
  • Must be able to set up, take down and climb extension ladders to perform roof work
  • Necessary to be on site to perform job duties
  • Regular attendance onsite is an essential function of the job.

This job description is not intended to be all inclusive and is subject to change periodically.

Please email your resume and cover letter to careers@thevalleygrove.com to apply.